Digital transformation and the evolving role of people management

Digital transformation makes organizations more competitive: improving customer service and productivity, facilitating hybrid work, and fostering greater agility.

Organizations are pursuing bigger and faster digital transformations, accelerated by pandemic times and the rise of hybrid workplaces. You, as managers, must also sustain the human side of the equation—supporting employees as they leverage new technology, and ensuring it works for them.

Digital transformation makes organizations more competitive: improvi…